Core Functionality
Intelligent alerting based on key business events.
Adaptive card interfaces for rich user interactions.
ERP Teams bot for natural language queries.
Custom Teams tabs for embedded ERP interfaces.
Overview
Our Microsoft Teams Integration connects your ERP system directly to Microsoft Teams, enabling your team to receive critical business alerts and interact with your core systems without leaving their collaboration platform.
By bringing ERP functionality directly into Microsoft Teams, we help bridge the gap between your business data and the tools your team uses daily, enhancing productivity and response times for critical business events.
Key Benefits
Real-time notifications for critical business events.
Interactive responses to ERP alerts.
Custom rule-based alerting system.
Secure authentication with Microsoft identity.
Streamlined approval workflows within Teams.
Channel-specific notifications and updates.
Common Use Cases
Inventory Alerts
Receive real-time notifications when inventory levels fall below thresholds, with options to approve purchase orders directly from Teams.
Order Approvals
Streamline approval processes by routing sales orders and purchase requisitions to the appropriate Teams channels for approval.
Production Updates
Keep production and management teams informed with automated status updates for manufacturing orders and work-in-progress.
Customer Service
Alert customer service teams to critical customer issues, providing context and allowing them to access customer data within Teams.
Technical Overview
Teams Integration
- Microsoft Teams Bot Framework
- Adaptive Cards
- Teams Tabs
- Messaging Extensions
Authentication
- Microsoft Single Sign-On (SSO)
- Azure Active Directory integration
- Secure token management
- Role-based access control
Notifications
- Event-driven architecture
- Customizable notification templates
- Priority-based alerting
- User and channel targeting
Integration
- ERP Business Objects
- REST API integration
- Webhook support
- Custom business logic triggers
Simple Setup Process
1
Configure ERP Connection
Set up the connection between your ERP system and our integration platform.
2
Install Teams App
Add the ERP Teams app to your organization's Teams environment and configure permissions.
3
Define Business Rules
Configure which business events should trigger Teams notifications and to which channels/users.
4
Go Live
Activate the integration and begin receiving real-time ERP notifications in Microsoft Teams.
"The ERP Teams integration has drastically improved our response time to critical business events. Our team no longer needs to switch between applications, and decisions that used to take hours now happen in minutes."
— Operations Director, Manufacturing Enterprise
Ready to Connect ERP with Microsoft Teams?
Contact our solution team today to schedule a personalized demonstration and discover how the Microsoft Teams Integration can enhance your team's productivity and response times.