Process Intelligence for Manufacturing ERP

Your processes, as they actually run.

Phathom reconstructs real execution paths from your ERP event logs — revealing every deviation, bottleneck, and drift before it costs you.

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23%

Of POs bypass approval in the average SYSPRO instance

6.2×

Median rework rate when processes drift from designed flow

48h

Average time to identify a process bottleneck with Phathom

100%

Evidence-based — every finding traced back to event log data

The problem

The flowchart is never the whole story.

Every manufacturer has a designed process — the diagram on the wall, the SOP in the binder. Then there's what actually happens when operators are under pressure, approvers are on leave, and the system lets them find a workaround.

The gap between those two realities is where margin leaks, audit risk accumulates, and quality defects originate. Most operations teams only discover the gap when something goes wrong.

✕Approval bypasses that look fine in the ERP but violate policy
✕Bottlenecks that everyone knows about but nobody has measured
✕Audit trail gaps that only surface during a compliance review
✕Process improvements that looked good on paper, but changed nothing in practice

Designed process (the flowchart)

What Phathom actually finds

How it works

Forensic analysis of your actual operations

Phathom works the way a forensic investigator reconstructs events — from the evidence left behind, not the story you tell about it.

Connect to your ERP

Phathom reads event logs directly from SYSPRO, Tempo, or any SQL-accessible database via Pharos. No manual exports. No CSV uploads. Live data.

Reconstruct process paths

Every transaction, approval, rejection, and workaround is assembled into a full process map — automatically. Variants, bottlenecks, and deviations surface without configuration.

Act on what you find

Findings link directly to Phlow (to tighten controls) and Pharos (to query deeper). Close the loop from insight to action without leaving the Ph-ecosystem.

Capabilities

Built for manufacturing process reality

Not a generic BI tool with process mining bolted on. Every feature is designed for the ERP event structures and operational patterns you actually encounter.

Process Discovery

Automatically extract process models from event logs. See every variant that actually occurs — not just the happy path documented in your SOP.

Conformance Checking

Define your intended process, then measure how often reality diverges from it. Quantify drift by process area, team, time period, or individual transaction.

Bottleneck Detection

Identify where cases queue, where throughput drops, and which activities are responsible. Median, P95, and max cycle times for every step.

Variant Analysis

How many ways does your PO process actually execute? Phathom clusters all observed variants and ranks them by frequency, cost impact, and compliance risk.

KPI Dashboards

Process cycle time, rework rate, bypass frequency, SLA adherence — tracked over time, filterable by site, department, or process type.

Audit Trail Export

Every Phathom finding is traceable back to the source event. Export compliance-ready audit packages with full evidence chains for SARS, ISO, or internal review.

Pharos Integration

Ask Pharos natural language questions about your processes. "Which suppliers have the most GRN deviations?" Phathom feeds the data; Pharos answers the question.

Phlow Feedback Loop

Phathom discoveries flow directly into Phlow. Bypass a step too often? Phlow adds a mandatory approval gate — no manual configuration, no IT ticket.

Anomaly Detection

Statistical outlier detection flags unusual cases in real time — the PO that took 3× longer than normal, the approval that happened after goods receipt.

In practice

From event log to actionable insight in minutes

Connect Phathom to your SYSPRO instance via Pharos. It reads the event tables, reconstructs the process graph, and surfaces deviations automatically. No setup, no data modelling, no consultants required.

Works with any SYSPRO or Tempo database via Pharos

Zero manual event log preparation required

Results in under 2 minutes on a 5-year transaction history

phathom · purchase-order-process

$ phathom analyze --process PO --source syspro --from 2024-01-01

── Connecting to SYSPRO via Pharos ────────────────✓ Connected: SYSPRO Company DB (mssql)✓ Event log extracted: 14,823 cases, 187,441 events── Discovering process model ──────────────────────✓ Process graph constructed (12 activities, 34 variants)── Conformance check ──────────────────────────────⚠ Bypass: approval skipped in 23.4% of cases (3,469)✗ GRN after invoice: 8.1% of cases (1,201) — policy violation── Bottleneck analysis ────────────────────────────Slowest step: Approval gate (median 3.2d, P95 11.4d)Fastest step: PO creation (median 0.4h)── Summary ────────────────────────────────────────✓ Report saved: po-process-2024.html✓ 3 Phlow rules suggested → review with: phathom phlow-sync

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